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YOU CAN FILE A CLAIM IF YOUR ORDER WAS LOST, STOELN, OR DAMAGED.

ORDERS ARE AUTOMATICALLY INSURED UP TO $100
FILE A CLAIM WITH USPSFILE A CLAIM WITH UPS

  • IT'S BEEN A COUPLE DAYS SINCE MY ORDER HAS SHIPPED

    YOUR ORDER SHOULD ARRIVE WITHIN 1-5 BUSINESS DAYS, HOWEVER UNFORESEEN DELAYS ARE POSSIBLE. PLEASE CONTACT US IF YOU HAVE QUESTIONS ABOUT TRACKING YOUR ORDER.

  • I NEVER GOT MY TRACKING INFORMATION

    PLEASE CONTACT US IF YOU NEVER RECIEVED A SHIPPING CONFIRMATION EMAIL OR TEXT AND WE WILL RE-SEND YOUR TRACKING INFORMATION.

  • MY TRACKING INFORMATION DOESN'T LOOK CORRECT

    IF YOUR TRACKING INFORMATION IS DISPLAYING SLIGHT OR ENTIRE INACCURACIES, PLEASE CONTACT US IMMEDIATELY.

  • I'M NOT GETTING ANY EMAIL OR TEXT NOTIFICATIONS

    PLEASE CONTACT US ASAP AND WE WILL HELP YOU FIND THE INFORMATION AND ACCOUNT ASSOCIATED WITH YOUR ORDER.

  • MY ORDER WAS DAMAGED IN TRANSIT

    WE ARE NOT RESPONSIBLE FOR ORDERS DAMAGED IN TRANSIT. PLEASE CONTACT YOUR LOCAL USPS OR UPS TO FILE A CLAIM.

  • MY ORDER WAS LOST OR STOLEN

    WE ARE NOT RESPONSIBLE FOR LOSS OR THEFT OF YOUR PACKAGE. PLEASE FILE A REPORT WITH YOUR LOCAL AUTHORITIES, OR FILE A CLAIM WITH USPS OR UPS.

Once confirmed, your order is carefully picked, packed, and queued for shipping.

Please see Shipping & Handling for more information about processing time and hours of operation.

Shipping & Handling

For sanitary reasons, we do not currently accept returns or exchanges. We do not issue refunds under any circumstances. All sales are final.

Please visit our Refund & Return policy for more information.

Refund & Return