• When will you have my size?

    We know one-size does NOT fit all. we choose our sizes based on the demand for certain variants. Please email store@echowallstudio.com to request a specific size.

  • Why are your items limited edition?

    Our products are locally sourced and eco-friendly. Some of our items are also hand-made. We carry a limited number of items at once to reduce our carbon footprint!

  • Where is the store located?

    We are located in and ship from Charleston, SC. We are currently online-only, but plan to open a physical location in 2025.

  • What is Saturn Dawn?

    Founded by two besties who LOVE beach fasion, we are a luxury beach clothing and accessories boutique. We only have the trendiest pieces, and they are mostly limited-edition.

  • Why don't you accept returns?

    For sanitary reasons during COVID-19, we do not accept returns. We offer free exchanges for store credit so long as the item is unused and undamaged. Please see Shipping & Returns for more details.

  • How do I make an exchange?

    Exchanges are valid in-store only. Please bring your receipt or orignal order confirmation email in order to be eligible for an exchange. You may redeem your item(s) for those equal or lesser in value. Please see Exchange & Credit for more details

  • How can I get store credit?

    If you are unhappy with your order, store credit can be issued for up to 90% of your original item(s) value via an e-gift card. Please see Exchange & Credit for more details

  • Where's my order?

    We are experiencing some shipping delays due to COVID-19. Please allow up to seven business day for your order to arrive. See Tracking & Delivery for more details if you'd like to report your order lost or damaged.

  • What if my my package is stolen?

    Our Product Warranty protects your items from loss, theft, or damage for up to ninety days after your purchase. This warranty does not apply if your order was lost, damaged, or stolen in transit. Please contact your local post office for help with your package.

  • Have more questions?

    If you have any questions or concerns prior to placing an order, please email our support team at store@echowallstudio.com or through our Customer Support page form.